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Remote Machine Monitoring

Cut warranty & field service costs by 50%

Machine builders, connected to their installed base, save costs and improve their customers MTBF and MTTR.


On-line Monitoring

The status of your machine is online, bringing benefits for you and your customer.

Increase MTBF

Recommend maintenance activities based on real usage and machine performance data.

Reduce MTTR

Provide remote guidance. Have customers quickly solving issues. Gather data before going on site. Save on costly visits.

Cut Warranty Costs

Predict machine failures before they require urgent interventions. Secure how your machines are operated.

Monitor Installed Machines

Quickly seize the opportunity of monitoring machines already installed at your customers.

Quick setup

Get your machines ready for remote monitoring
Are you wondering how R3M can connect to your machines? Our industrial MEIOTE Box get them connected in no time. Get in touch to discuss your needs.
Design dashboards for you and your customers
Choose the key parameters to show. Our engineers will quickly make these available to you through your web browser.
Deploy to your customers
Specify the connection details of your customers’ machines both new or already installed base. Our IIoT platform will collect the data and make it available to you.
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Key Features

Remote Access to Critical Data

Explore how your machinery is used in the field and visualize important data and maintenance schedules.

Identify common failure modes.

React before your customer notices a problem.

MTBF and MTTR Calculation

Detect differences in machine performance.

Engage with customers through shared performance indicators.

Highly Secured Data Connection

Data sharing follows the latest security encryption standards.

MEIOTE servers are handled in accordance to ISO 27001 information security standard.

Industrial and IoT Connection Support

Large support for industrial ethernet, serial and IoT protocols.

Connect to your machines regardless of their underlaying operation technology.

Interactive Maintenance Logbook

Collect customer insights without going on site.

Provide expert guidance to customers through chat and interactive 3D diagrams.

All information is stored for future reference.

Shared Maintenance Planning

Schedule interventions periodically or using MTBF.

Trigger interventions based on live data.

Allow customers to adjust scheduling to ensure productive interventions.

Benefit from Production and Maintenance teams sharing their RCA, and improve pre-diagnosis through continuous learning

Cloud-Based Solution

Quick initial setup and future scalability with no infrastructure related costs.

Web-based dashboards available everywhere for you and your customers.

Technical specifications

Drivers / Interfaces

  • OPC UA, OPC, SIMATIC S7, MQTT, PROFINET/PROFISAFE, TLS, Modbus, Ethernet/IP, SNMP, BACnet, SSI, IEC 60870-5-101, -104, DNP3, SINAUT, IEC 61850/61400
  • Any other driver on request


  • Event-based architecture supporting up to 10s of millions of controlled parameters.
  • Multiple concurrent screens supported


  • Available in different languages on request
  • Available for solutions requiring user interfaces supporting multiple languages, with user preferred language integration


  • IoT Box for industrial data acquisition
  • Industrial rugged box
  • Rail mounted if required
  • Dimensions: 35mm x 117mm x 80mm
  • 2 Ethernet ports, possible Serial (RS-232, RS-485) and Wi-Fi

Multi-Screen, Multi-User

  • Multiple concurrent users
  • Desktop, Smart TV, tablet and mobile interfaces supported
  • Integrates with corporate authentication system (e.g. AD, LDAP) if required
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